Last updated: June 19, 2025.
Our app is developed and provided by the developer team LINKDESKS PTE. LTD. Welcome to our app (hereinafter referred to as "the app", "the service", "We", "Us" or "Our").
Protecting your privacy is important to us. We hope the following statement will help you understand how we deal with the personally identifiable information while you are using our Service.
(1) General Data
Generally, we do not automatically collect any personally identifiable information from you when you use our service. The only situation we may get access to your personally identifiable information is when you personally decide to email us your feedback or to provide us with a bug report.
The personally identifiable information we may get from you in that situation are strictly limited to your name, email address and your survey response only. We guarantee that this personally identifiable information will only be used for contacting you and improving our services.
(2) Face Data
• What do we collect?
We only collect the photos or facial images you explicitly upload into the app—no other biometric measurements or face‑scan data are collected.
• How do we use it?
Uploaded images are encrypted in transit and at rest, and processed solely to apply your chosen AI filters or video templates; no facial landmarks, identity markers, or other biometric data are extracted or stored beyond this processing step.
• Data sharing & storage
- No face images or related data are ever shared with or sold to third parties.
- Uploaded and generated images are stored on our servers for up to three days solely to assist with troubleshooting and are then permanently deleted; no other users or third parties can access them, and all data is kept secure and confidential.
- We only share anonymous, aggregated usage metrics (never image data) with trusted analytics partners.
• Data retention
Face images and any data derived therefrom are retained on our servers for up to 3 days solely to support user troubleshooting or inquiries, and are then permanently deleted. Aggregated, non-personal usage metrics are retained only as long as required for service improvement and legal compliance.
(3) Third-Party Services
To improve performance, the app uses the following third-party services, which may collect information used to identify you. We are not responsible for and have no control over any third-party services. Please review their privacy policies:
(4) Log Data
We want to inform you that whenever you use our Service, data and information are collected and stored locally on your device, called Log Data, which enables us to fix app bugs. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
The Log Data is only stored locally on your device if you do not email us your feedback or provide us with a bug report.
Cookies are files with a small amount of data, which are commonly used as anonymous unique identifiers. They are sent to your browser from the websites you visit and are stored in your device's internal memory.
Our application does not use these cookies. However, the application can use third-party code and libraries that use cookies to collect information and improve their services. You have the option to accept or cancel these cookies and find out when they are sent to your device. If you choose to cancel these cookies, you won't be able to utilize some of the features of this Service.
We value your trust in providing us with your personal information, that's why we strive to use commercially relevant means to protect it. Please remember that there is no method of Internet connection or method of electronic storage that is 100% safe and reliable, and we can not guarantee the absolute security of your information.
The Service may contain links to other sites. If you click on a link from a third-party, you will be redirected to their site. Please note that we do not manage these external sites. Therefore, we strongly recommend that you study the privacy policies of these websites. We do not control and are not responsible for the content, privacy policy, or practices of third-party websites or services.
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
We may update our Privacy Policy from time to time. We will let You know via a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any additional questions or concerns about this Policy or our information practices, please feel free to contact us at any time at snapai.feedback%40gmail.com.